Boarding Policies
Pet evaluations are mandatory prior to boarding for first time boarders
Boarding Hours: Dogs being boarded must be dropped off between 7:30 AM and 6:00 PM and picked up no earlier than 8:00 AM and no later than 7:30 PM.
Late Fees: Boarding rates will be calculated on a 24 hours basis i.e. If you drop your dog off at 2:00 PM then you must pick the dog up by 2:00 PM on the day of pick up. Late charges will be applied as follows:
| Hours Late |
Fee |
|
| 0-4 Hours |
$25 |
>4 Hours |
$35 |
After 7:30 PM we will not discharge any dogs (including Anytime Pkg. members) and the client can pick up the dog the following day (boarding charges will apply)
Baths: Any dog boarding for 3 days or more can receive discounts on baths at the following rates:
| Weight |
Regular Rate |
Boarding Rate |
| All weights |
$55 |
$30 |
24 Hour Reservation Notification: All clients will be required to give at least a 24 hour advance notification if they are planning to board their dog at the facility in order to avoid a $15 walk in charge.
Cancellation Policy: Clients will be allowed to cancel their reservations up to 24 hours prior to arrival. Cancellations made on the day the pet is expected will result in a $15 charge. On holiday weekends cancellations made less than 48 hours prior to arrival will result a one night charge.
No Show: Clients who have made a reservation and do not show without canceling will be subject to a one night charge.
Holiday Surcharge: A $15 surcharge will be applicable to all holidays.
Food: All food must be provided in either daily individual zip loc bags OR in a plastic container indicating pets name and meal serving sizes (written on or taped to box.). Clients are requested to provide food for at least 2 extra days. We WILL NOT accept lose food.
Medication: All medication must be provided in individual day pill boxes. Clients must also provide the following information: Pets name, medication name, dosage, time of day for administering, other instructions i.e. needs to be taken with food etc.
Personal Items: Clients are welcome to bring their pet's favorite toys, bed etc. However, we will not be responsible for loss or damage to any personal items a client may leave with their pet during boarding.
