As much as we would like to take our pets with us wherever we go, the sad truth is that often we simply cannot do so - either the flights are too long to put the animal through unnecessary stress or the hotels do not allow pets or it is simply cost prohibitive. Our primary motivation is to provide a fun and safe place for your pets while allowing you to be un-hindered in your ability to travel.
Pet evaluations are mandatory prior to boarding for first time boarders
Boarding Hours: Dogs being boarded must be dropped off between 7:30 AM and 6:00 PM and picked up no earlier than 8:00 AM and no later than 7:30 PM.
Late Fees: Boarding rates will be calculated on a 24 hours basis i.e. If you drop your dog off at 2:00 PM then you must pick the dog up by 2:00 PM on the day of pick up. Late charges will be applied as follows:
| Hours Late |
Fee |
|
| 0-4 Hours |
$25 |
>4 Hours |
$35 |
After 7:30 PM we will not discharge any dogs (including Anytime Pkg. members) and the client can pick up the dog the following day (boarding charges will apply)
Baths: Any dog boarding for 3 days or more can receive discounts on baths at the following rates:
| Weight |
Regular Rate |
Boarding Rate |
| All weights |
$55 |
$30 |
24 Hour Reservation Notification: All clients will be required to give at least a 24 hour advance notification if they are planning to board their dog at the facility in order to avoid a $15 walk in charge.
Cancellation Policy: Clients will be allowed to cancel their reservations up to 24 hours prior to arrival. Cancellations made on the day the pet is expected will result in a $15 charge. On holiday weekends cancellations made less than 48 hours prior to arrival will result a one night charge.
No Show: Clients who have made a reservation and do not show without canceling will be subject to a one night charge.
Holiday Surcharge: A $15 surcharge will be applicable to all holidays.
Food: All food must be provided in either daily individual zip loc bags OR in a plastic container indicating pets name and meal serving sizes (written on or taped to box.). Clients are requested to provide food for at least 2 extra days. We WILL NOT accept lose food.
Medication: All medication must be provided in individual day pill boxes. Clients must also provide the following information: Pets name, medication name, dosage, time of day for administering, other instructions i.e. needs to be taken with food etc.
Personal Items: Clients are welcome to bring their pet's favorite toys, bed etc. However, we will not be responsible for loss or damage to any personal items a client may leave with their pet during boarding.
